{"id":7942,"date":"2023-04-25T12:37:15","date_gmt":"2023-04-25T12:37:15","guid":{"rendered":"https:\/\/gktest.genkinger.de\/additional-customer-benefit-new-online-service-portal\/"},"modified":"2026-09-04T13:10:56","modified_gmt":"2026-09-04T13:10:56","slug":"additional-customer-benefit-new-online-service-portal","status":"publish","type":"post","link":"https:\/\/gktest.genkinger.de\/en\/additional-customer-benefit-new-online-service-portal\/","title":{"rendered":"Additional Customer Benefit: New Online Service Portal"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_image=&#8221;176&#8243; back_position=&#8221;left center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;198099&#8243; back_size=&#8221;500px&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;500368&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;214520&#8243; el_class=&#8221;heading-top&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h5&#8243; uncode_shortcode_id=&#8221;206782&#8243;]Additional customer benefit:[\/vc_custom_heading][vc_custom_heading uncode_shortcode_id=&#8221;201508&#8243;]New online service portal[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; back_color=&#8221;color-159742&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; border_color=&#8221;color-516924&#8243; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;202726&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1741264574753{border-bottom-width: 4px !important;padding-top: 12px !important;padding-right: 12px !important;padding-bottom: 12px !important;padding-left: 12px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;888299&#8243;][vc_raw_html]PHRhYmxlPgo8dHI+Cjx0ZD5GdW5jdGlvbnM8L3RkPgo8dGQ+Q2VudHJhbCB0aWNrZXQgbWFuYWdlbWVudCwgZGlnaXRhbCBsaWZlY3ljbGUgcmVjb3JkcywgYW5kIG11Y2ggbW9yZS48L3RkPgo8L3RyPgo8dHI+Cjx0ZD5BY2Nlc3M8L3RkPgo8dGQ+Q3VzdG9tZXIgbG9naW4sIFFSIGNvZGU8L3RkPgo8L3RyPgo8dHI+Cjx0ZD5QcmljZTwvdGQ+Cjx0ZD5GcmVlIG9mIGNoYXJnZSBmb3IgR2Vua2luZ2VyIGN1c3RvbWVyczwvdGQ+CjwvdHI+CjwvdGFibGU+[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;888299&#8243;][vc_column_text uncode_shortcode_id=&#8221;900888&#8243;]Serial numbers, service conditions \u2013 these and other data points for your Genkinger vehicles are already available in the online service portal. Service requests are initiated quickly and easily via the central ticket management system. Service assignments are implemented even faster and documented centrally.  <\/p>\n<p><strong>All vehicle data immediately at hand from anywhere<\/strong><\/p>\n<p>The new online service portal is free of charge for Genkinger customers and offers a convenient entry point into data-based maintenance or serves as a perfect supplement.<\/p>\n<ul>\n<li>Clean master data and digital lifecycle records<\/li>\n<li>Current vehicle locations<\/li>\n<li>Ongoing service agreements<\/li>\n<li>Upcoming maintenance dates<\/li>\n<li>Digital spare parts lists<\/li>\n<li>Operating manuals<\/li>\n<li>And much more.<\/li>\n<\/ul>\n<p><strong>Find out more about the new service portal at LogiMAT<\/strong><\/p>\n<p>From Tue, April 25, to Thu, April 27, you can meet Service Manager Florian K\u00e4chele at LogiMAT in Stuttgart at our booth 10C31 (Hall 10). You can obtain the login for your company-specific service portal from our service team. \u2013 Please send us an email.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;117507&#8243;][vc_single_image media=&#8221;7845&#8243; media_width_percent=&#8221;100&#8243; shadow=&#8221;yes&#8221; shadow_weight=&#8221;sm&#8221; uncode_shortcode_id=&#8221;177989&#8243;][vc_button button_color=&#8221;color-516924&#8243; border_animation=&#8221;btn-ripple-out&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;sm&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fgktest.genkinger.de%2Fservice%2Fonline-serviceportal%2F|&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;163049&#8243;]Go to the online service portal[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;80&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_image=&#8221;176&#8243; back_position=&#8221;left center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;198099&#8243; back_size=&#8221;500px&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1156,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[],"class_list":["post-7942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-2"],"_links":{"self":[{"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/posts\/7942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/comments?post=7942"}],"version-history":[{"count":7,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/posts\/7942\/revisions"}],"predecessor-version":[{"id":7953,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/posts\/7942\/revisions\/7953"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/media\/1156"}],"wp:attachment":[{"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/media?parent=7942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/categories?post=7942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gktest.genkinger.de\/en\/wp-json\/wp\/v2\/tags?post=7942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}